Privacy Policy

Who we are

This website and service are run by [Registered business name], [Office address, City, PIN] (“we”, “us”). We decide how your personal data is used for our service, which makes us the data fiduciary under India’s Digital Personal Data Protection Act, 2023. Contact us at hello@gazettenamechangeonline.in.

What we collect

Data	Examples	Where it comes from
Contact details	Name, phone or WhatsApp number, email, city	You, via WhatsApp, phone, email or our case form
Notice details	Old and new name, father’s or husband’s name, address, occupation and employer	You. These go into your undertaking, proforma and newspaper notice.
Document copies	Photo ID, address proof, photographs, and certificates such as marriage, divorce or birth certificates	You, only where your case needs them
A child’s details	A minor’s old and new name and age	The child’s parent or guardian
Payment records	Amount, date and transaction reference for our service fee	You and our payment provider. We never see or store full card details.

Aadhaar: if a document needs your Aadhaar, please share a masked Aadhaar, which UIDAI lets you download with only the last four digits visible. We never need your full Aadhaar number to prepare your file.

This website: the site doesn’t use analytics or advertising cookies. Its fonts load from Google Fonts, so Google receives your IP address when the page loads. The case form doesn’t send anything to us; it opens WhatsApp with your message, and you choose whether to send it.

Why we use it

• To prepare your documents: undertaking, proforma, CD text, certificate, request letter and newspaper notice.
• To book your newspaper notice, if you ask us to.
• To talk to you about your case, including sending drafts and your published gazette.
• To keep accounts and meet our legal and tax obligations.

We rely on your consent, which you give when you send us your details for the service. You can withdraw it at any time (see your rights), but we may then be unable to finish your file.

Some of it becomes public, by design

A change of name is a public notice. Your newspaper advertisement and your Gazette of India notice will show your old and new name, your father’s or husband’s name, your address, and the occupation and employer written in the proforma. The Gazette is a permanent public record that anyone can download from egazette.gov.in. Neither we nor the Department of Publication can remove it, so check every detail before it’s published.

Who we share it with

• The newspaper or its ad agency, if we book your notice: only the text of the notice.
• Service providers we use to run the service: WhatsApp (Meta) for messages, [email provider] for email, [cloud storage provider] for files, and [payment provider] for payments. They process data on our behalf.
• Authorities, only where the law requires it.

We don’t sell your data or use it for advertising. We don’t send anything to the Department of Publication: you submit your own file.

How long we keep it

We delete your document copies and notice details 90 days after your gazette is published, or after you stop using our service, whichever comes first. We keep invoices and payment records for as long as tax law requires. You can ask us to delete your documents sooner.

How we protect it

Only the people working on your file can see your documents. We store files in [cloud storage provider] with access controls, and we don’t keep document copies on personal devices once your file is done. No system is perfectly secure. If a breach affects your data, we’ll tell you and the authorities as the law requires.

Your rights

• Access: ask what personal data we hold about you.
• Correction: ask us to fix anything inaccurate or incomplete.
• Erasure: ask us to delete your data, subject to what we must keep by law.
• Withdraw consent: as easily as you gave it.
• Nominate someone to exercise your rights if you die or become unable to.
• Grievance redressal: complain to our grievance officer, and then, if you aren’t satisfied, to the Data Protection Board of India.

To use any of these rights, email hello@gazettenamechangeonline.in or message us on WhatsApp.

Children’s data

For a minor’s name change, the parent or guardian gives us the child’s details and consents on the child’s behalf. We use them only to prepare that application, and we don’t use children’s data for any other purpose.

Grievance officer

[Grievance officer name]
Email: hello@gazettenamechangeonline.in
Phone: +91 00000 00000
We acknowledge complaints within 48 hours and resolve them within one month.

Law that applies

We handle personal data under the Information Technology Act, 2000 and its rules, and the Digital Personal Data Protection Act, 2023. The Digital Personal Data Protection Rules, 2025 were notified on 13 November 2025, and most of their obligations apply from 13 May 2027. This policy is written to meet them.

Changes to this policy

If we change this policy, we’ll update the date at the top. If a change affects how we use data you’ve already given us, we’ll tell you before it applies.